PerAI

Support

Need help with PerAI? Contact us at support@perai.io.

Contact us

Email: support@perai.io

Recommended subject lines:

  • Billing issue
  • Boost not showing
  • Account deletion help
  • Quota question
  • Bug report

What to include in your request

  • Google account email used for PerAI
  • Device model
  • Android version
  • App version if known
  • Approximate time of issue
  • Screenshots if relevant
  • Purchase order ID for billing issues, if available

What support cannot do

  • PerAI cannot cancel a Google Play subscription from inside an email thread; users must use Google Play subscription management.
  • PerAI cannot delete the user's Google account.
  • PerAI cannot recover original local files deleted from the user's device.