Support

Need help with PerAI? Send us the details and we will help you troubleshoot.

Contact us

Email: support@perai.io

Recommended subject lines:

Billing help
Purchase not showing
Document processing issue
Audio notes issue
Account deletion request

What to include in your request

•The email address linked to your PerAI account
•Your device model and Android version
•What you were trying to do
•Any error message shown in the app
•Google Play order ID for billing issues

Common help topics

What support cannot do

•Support cannot provide professional advice based on AI outputs.
•Support cannot directly change Google Play refund decisions.
•Support may ask for verification before account or billing changes.